Last year I discovered my staff had not learned goal setting in school. To my shock, this appears to be the norm! (which gets into another issue with our education system, but I digress).

Thirsty for new tools that helped them, everyone embraced the new knowledge and picked it up quickly. And, of course, results began to happen.

Tip: our approach included happiness in every area of life – not just work. This made a big difference to the team. Most comments sounded like this: “This is a view of success I like! Most of the time it’s just about money & more stuff.”

The steps.
Here are the steps I take: Continue reading »