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	<title>Eilert Communications &#187; On-line</title>
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	<description>Smart Marketing</description>
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		<title>Marketing shouldn&#8217;t stalk a customer</title>
		<link>http://www.eilertinc.com/blog/2010/08/04/marketing-shouldnt-stalk-a-customer</link>
		<comments>http://www.eilertinc.com/blog/2010/08/04/marketing-shouldnt-stalk-a-customer#comments</comments>
		<pubDate>Wed, 04 Aug 2010 15:35:37 +0000</pubDate>
		<dc:creator>Barbara Eilert</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[On-line]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[targeting]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.eilertinc.com/blog/?p=178</guid>
		<description><![CDATA[Digital marketing adds all kinds of wonderful ways to customize to your customer. But where is the line? ]]></description>
			<content:encoded><![CDATA[<p><em>Digital marketing adds all kinds of wonderful ways to customize to your customer. But where is the line?<span id="more-178"></span><br />
</em></p>
<p>Michael Learmonth wrote a brilliant <a title="The pants that stalked me on the Web" href="http://adage.com/digitalnext/article?article_id=145204" target="_blank">post</a> on Advertising Age about &#8220;the pants that stalked me on the Web&#8221;. Just as you guess from the title, an ad for the pants followed him around the Web like a stalker. Judging from the comments accompanying the article, the pants had plenty of company stalking people on the Web.</p>
<p>The culprit is  &#8221;re-targeting&#8221; technology, in this case offered by<a title="Criteo" href="http://www.criteo.com/" target="_blank"> Criteo</a>. The marketing concept is to &#8220;Re-engage with lost prospects via personalised banners across the Internet.&#8221;</p>
<p>The theory goes like this: a person has indicated interest by coming to your site, so the likelihood of converting them to a purchase is higher than someone that hasn&#8217;t visited your site.  And there are, of course, studies to back that up.</p>
<p>But I have to wonder: if someone hasn&#8217;t engaged in a purchase, what if it is because they <em>didn&#8217;t want to purchase</em>? And  following them around will not make them happy, but more than a little irritated.  Not to mention creeped out.</p>
<p>Just as studies show higher conversion rates, legislation shows people do not like being hounded in their personal space. Do not call lists and opt-out lists for mail come to mind.</p>
<p>It gets back to what we&#8217;ve always said: &#8220;Just because you can do it, doesn&#8217;t mean you should.&#8221;</p>
<p>Treat your customer with respect. Treat them as a human being &#8211; not an analytic point. The golden rule &#8211; treat others as you would like to be treated &#8211; applies to effective marketing, too.</p>
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		<title>Are you a geek?</title>
		<link>http://www.eilertinc.com/blog/2009/08/11/are-you-a-geek</link>
		<comments>http://www.eilertinc.com/blog/2009/08/11/are-you-a-geek#comments</comments>
		<pubDate>Tue, 11 Aug 2009 19:14:47 +0000</pubDate>
		<dc:creator>Barbara Eilert</dc:creator>
				<category><![CDATA[On-line]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[geek]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.eilertinc.com/blog/?p=120</guid>
		<description><![CDATA[What kind of geek are you? ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.innergeek.us"><img class="alignright" style="border: 0pt none" src="http://www.innergeek.us/grafix/buttons/iam-totalgeek.jpg" border="0" alt="i am a total geek" width="88" height="31" /></a>Even in my soft drink days, there was a certain edge of &#8220;geekiness&#8221; to me, and some fascination with technology. I probably got this from my dad. He was, no surprise, an engineer.  Back in my soft drink days, I learned a computer language  to do regression analysis charts on things like displays and market share. It printed out on a dot matrix printer.  State of the art.</p>
<p><span id="more-120"></span>Later on, I leveraged technology as a competitive advantage. Even with a legal disclaimer as the landing page (I kid you not) we managed to sell a roof within 24 hours of launching a new Web site in 1997!</p>
<p>Today, I am all over social media, online video and slide shows, and effective Web presence for my clients.</p>
<p>So, when I found this <a title="take the geek test" href="http://www.innergeek.us/geek.html" target="_blank">test</a> to see if I really <em>am</em> a geek, I couldn&#8217;t resist! My score: Total Geek. Not bad. Enough to get this official badge.</p>
<p>What kind of geek are you?</p>
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